Mosaic Center

Improving Access to Healthcare Careers

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Our Work

At the Mosaic Center for Work, Life + Learning, we believe that work should support the most important parts of your life, health, and well-being. Through our personalized approach to integrated career and financial coaching, along with a variety of innovative programs and connections to resources, our team is dedicated to helping you find your passion and purpose through a meaningful career in healthcare.

A Center for Work

  • Individualized coaching services 
  • Career Pathways charting 
  • Youth pipeline development

A Center for Life

  • Resources to overcome barriers 
  • Community programs + co-working spaces 
  • Personalized financial guidance

A Center for Learning

  • Skill-building and development 
  • Access to training and education 
  • Job certification programs

Our Approach

The foundation of the Mosaic Center’s work is co-active career and financial coaching, designed to help members set and achieve goals on their own terms and on their own time. Put simply, “co-active coaching” means that you are an active participant in the process alongside your coach.

Our philosophy is built upon a foundation of understanding and respect: we believe that people are naturally creative, resourceful, and whole. No matter where you have been or where you are trying to go, you are not broken and you do not need fixing.

We also believe that you can’t be defined by any one part of your unique experiences, skills, or ambitions. So by integrating our efforts to understand who you are and what you want to accomplish, our coaches are working to intentionally create links between everything that matters to you: your career, your family, your finances, your education, and more.

Coaching Services

Through our integrated approach, Mosaic Center members work with one or more of our coaches to set and achieve goals related to career advancement, financial stability, and personal fulfillment. This coaching process is entirely individualized, meaning that the frequency of coaching sessions and the duration of the coaching relationship is up to you. Our coaches can help with:

Careers + Education

  • Setting goals and making action plans
  • Enrolling in education or certification programs
  • Creating or improving your resume
  • Applying for jobs and promotions
  • Preparing for interviews

Financial Stability

  • Learning money-management skills
  • Creating realistic budgets or financial plans
  • Improving your credit score
  • Building savings or paying down debt
  • Finding and accessing financial resources

Connections to Resources

  • Overcoming barriers to employment
  • Finding and accessing public benefits
  • Transportation or childcare assistance
  • Short-term financial assistance programs
  • Referrals to Mosaic Center partners

Career Pathways

Helping our members find their path into healthcare careers is a core part of our work. But not every healthcare professional is a doctor or nurse.

From x-ray technicians to accountants and IT professionals, the healthcare industry includes people of every background. Whatever your starting point, our team can guide you toward the necessary training and certifications as we work together to create a personalized career plan designed to get you where you want to go.

Sample Career Pathways

Programs + Partnerships

Outside of coaching, the Mosaic Center team is working to improve access to healthcare careers in a number of ways — from engaging local high school students to helping some of our most vital frontline healthcare workers advance their careers.

Everything we do is made possible by the support of a vast network of partner organizations, all working together with IU Health to achieve our common goals. Below is a snapshot of a few of those key partnerships—but our network is always growing. Please contact us to learn more about how your company or organization can join our network of partners.


Developed in partnership with Indianapolis Public Schools and Crispus Attucks High School, the IU Health High School Fellowship Program is creating opportunities for young people to explore, gain exposure, and build skills for employment in a diverse range of healthcare careers. This innovative program is managed by the Mosaic Center team and is now in a pilot period at CAHS.

Program highlights:

  • Fellows complete a comprehensive three-year curriculum, including academic learning, work-based learning (internships at IU Health facilities), and opportunities to earn certifications and college credit prior to graduation.
  • Participants gain access to social supports and workshops focused on college readiness, professional networking, and workplace etiquette.
  • Upon successful completion of the program, graduates earn guaranteed employment with IU Health, tuition assistance to pursue postsecondary education in a related field, and access to Mosaic Center coaching services and resources.


Medical Assistants support healthcare teams by completing a variety of administrative and clinical duties, ranging from collecting and recording data to preparing patients for exams and assisting with certain procedures. Since 2017, the IU Health Medical Assistant Certification program (now managed by the Mosaic Center) has worked to help qualified team members advance their careers by earning a Certified Clinical Medical Assistant (CCMA) credential, earning promotions and pay increases, and better supporting their clinical teams.

Program Highlights:

  • Over 400 certifications achieved
  • Highest first-attempt pass rate of any similar program in the nation
  • Significant improvement in the turnover rate among IU Health Medical Assistants
  • 48% reduction in the number of Medical Assistant job vacancies across the IU Health system

Learning Opportunities

In addition to our one-on-one coaching services and intensive programs, the Mosaic Center team works year-round to create and facilitate a wide variety of workshops, webinars, and other opportunities for our members and the community we serve. These events are typically free and open to the public, covering everything from resume-building and interview prep to home-buying readiness and emotional intelligence.

June 27 Info Session: The IU Health Sterile Processing Earn and Learn Program

Jun 5, 2024

Register to attend this free Mosaic Center webinar exploring IU Health's Sterile Processing Earn and Learn Program — Tuesday, June 27 at 12 pm.

June 19 Info Session: Exploring the IU Health Medical Assistant Education Program

Jun 4, 2024

At IU Health, Medical Assistants care directly for patients in outpatient settings, partnering with physicians and advanced practice providers to deliver the highest level of care for our patients. Medical Assistants work directly with providers and patients, with the goal of providing healthcare and ensuring patient safety.

May 14 Webinar: Building Generational Wealth

Mar 7, 2024

In this webinar recorded in May 2024, hear from Mosaic Center Financial Coach LaKenya Chancey about what it means to build generational wealth, some common challenges and systemic barriers, and how to begin working toward your long-term financial goals no matter your starting point.