Improving Access to Healthcare Careers
Our Work
At the Mosaic Center for Work, Life + Learning, we believe that work should support the most important parts of your life, health, and well-being. Through our personalized approach to integrated career and financial coaching, along with a variety of innovative programs and connections to resources, our team is dedicated to helping you find your passion and purpose through a meaningful career in healthcare.
A Center for Work
- Individualized coaching services
- Career Pathways charting
- Youth pipeline development
A Center for Life
- Resources to overcome barriers
- Community programs + co-working spaces
- Personalized financial guidance
A Center for Learning
- Skill-building and development
- Access to training and education
- Job certification programs
Our Approach
The foundation of the Mosaic Center’s work is co-active career and financial coaching, designed to help members set and achieve goals on their own terms and on their own time. Put simply, “co-active coaching” means that you are an active participant in the process alongside your coach.
Our philosophy is built upon a foundation of understanding and respect: we believe that people are naturally creative, resourceful, and whole. No matter where you have been or where you are trying to go, you are not broken and you do not need fixing.
We also believe that you can’t be defined by any one part of your unique experiences, skills, or ambitions. So by integrating our efforts to understand who you are and what you want to accomplish, our coaches are working to intentionally create links between everything that matters to you: your career, your family, your finances, your education, and more.
Coaching Services
Through our integrated approach, Mosaic Center members work with one or more of our coaches to set and achieve goals related to career advancement, financial stability, and personal fulfillment. This coaching process is entirely individualized, meaning that the frequency of coaching sessions and the duration of the coaching relationship is up to you. Our coaches can help with:
Careers + Education
- Setting goals and making action plans
- Enrolling in education or certification programs
- Creating or improving your resume
- Applying for jobs and promotions
- Preparing for interviews
Financial Stability
- Learning money-management skills
- Creating realistic budgets or financial plans
- Improving your credit score
- Building savings or paying down debt
- Finding and accessing financial resources
Connections to Resources
- Overcoming barriers to employment
- Finding and accessing public benefits
- Transportation or childcare assistance
- Short-term financial assistance programs
- Referrals to Mosaic Center partners
Career Pathways
Helping our members find their path into healthcare careers is a core part of our work. But not every healthcare professional is a doctor or nurse.
From x-ray technicians to accountants and IT professionals, the healthcare industry includes people of every background. Whatever your starting point, our team can guide you toward the necessary training and certifications as we work together to create a personalized career plan designed to get you where you want to go.
Programs + Partnerships
Outside of coaching, the Mosaic Center team is working to improve access to healthcare careers in a number of ways — from engaging local high school students to helping some of our most vital frontline healthcare workers advance their careers.
Everything we do is made possible by the support of a vast network of partner organizations, all working together with IU Health to achieve our common goals. Below is a snapshot of a few of those key partnerships—but our network is always growing. Please contact us to learn more about how your company or organization can join our network of partners.
IU HEALTH HIGH SCHOOL FELLOWSHIP PROGRAM
Developed in partnership with Indianapolis Public Schools and Crispus Attucks High School, the IU Health High School Fellowship Program is creating opportunities for young people to explore, gain exposure, and build skills for employment in a diverse range of healthcare careers. This innovative program is managed by the Mosaic Center team and is now in a pilot period at CAHS.
Program highlights:
- Fellows complete a comprehensive three-year curriculum, including academic learning, work-based learning (internships at IU Health facilities), and opportunities to earn certifications and college credit prior to graduation.
- Participants gain access to social supports and workshops focused on college readiness, professional networking, and workplace etiquette.
- Upon successful completion of the program, graduates earn guaranteed employment with IU Health, tuition assistance to pursue postsecondary education in a related field, and access to Mosaic Center coaching services and resources.
MEDICAL ASSISTANT CERTIFICATION PROGRAM
Medical Assistants support healthcare teams by completing a variety of administrative and clinical duties, ranging from collecting and recording data to preparing patients for exams and assisting with certain procedures. Since 2017, the IU Health Medical Assistant Certification program (now managed by the Mosaic Center) has worked to help qualified team members advance their careers by earning a Certified Clinical Medical Assistant (CCMA) credential, earning promotions and pay increases, and better supporting their clinical teams.
Program Highlights:
- Over 400 certifications achieved
- Highest first-attempt pass rate of any similar program in the nation
- Significant improvement in the turnover rate among IU Health Medical Assistants
- 48% reduction in the number of Medical Assistant job vacancies across the IU Health system
Learning Opportunities
In addition to our one-on-one coaching services and intensive programs, the Mosaic Center team works year-round to create and facilitate a wide variety of workshops, webinars, and other opportunities for our members and the community we serve. These events are typically free and open to the public, covering everything from resume-building and interview prep to home-buying readiness and emotional intelligence.
What is the Mosaic Center? Your Starting Point for Healthcare Careers
Jan 28, 2026
Learn how our Indianapolis-based career center helps people prepare for stable healthcare careers through coaching and support If you’re looking for a new job right now, it’s easy to feel pressured to take the first thing that comes along. The Mosaic Center helps people take that first step in a way that makes sense for their lives right now. The Challenge Many People Face Many people come to the Mosaic Center when they are: Between jobs Looking for something more reliable Tired of work that doesn’t lead anywhere Healthcare can offer long-term stability, but it can also feel confusing at the start. “We help people slow down just enough to build a plan that leads to stability, not just the next paycheck,” says Shadreck Kamwendo, Mosaic Center Director. Coaching can help you: Learn about healthcare job options Understand what training or certification may be needed Identify barriers to success on the job, like transportation or childcare Build confidence before applying for jobs What the Mosaic Center IS (and Is Not) The Mosaic Center is: A starting point for healthcare careers A place for one-on-one career and financial coaching A long-term partner, not a one-time visit Free for eligible members The Mosaic Center is not: A quick hiring event A place that promises instant job placement A shortcut without preparation Healthcare careers reward people who are ready. Who the Mosaic Center Serves The Mosaic Center serves adults in Marion County who are interested in healthcare careers and do not currently hold a four-year degree. Healthcare offers something different: Stable, reliable work Opportunities to learn and grow A career that can support you and your family over time “We’re here to help people see past the next job and build toward something that lasts,” says Mosaic Center Integrated Career Coach Maria Baca Vilchez.
Skip the Online Application Maze: Meet with an IU Health Recruiter on Feb. 5
Jan 21, 2026
Attend IU Health Application Day on Feb 5 and ask for yourself. On Thursday, February 5, 2026, IU Health is doing something different. We’re bringing recruiters to the Mosaic Center for an in-person Application Day so you can meet face-to-face, ask questions, and get a clear next step. You’ll meet one-on-one with an IU Health recruiter for a 15-minute prescreen interview. Event details IU Health Application Day at the Mosaic Center Location: 1776 N.
How Mosaic Center & IU Health Partnered to Support Area 31 Pre-Nursing Students
Dec 9, 2025
On December 5, 2025, the Mosaic Center for Work, Life + Learning teamed up with Indiana University Health to support Area 31 Career Center’s Mock Interview Day , an immersive experience designed to help pre-nursing students build confidence and practice real-world communication skills. Students split their school day between their home high school and specialized training at Area 31, where programs like pre-nursing give them an early, hands-on introduction to clinical concepts and patient care fundamentals. With support from Mosaic Center’s K-12 Program Lead Matt DeGolyer, nursing hiring leaders and the IU Health HR team, pre-nursing students had the chance to: Practice realistic, one-on-one interview conversations Get real-time feedback on communication, professionalism, and presentation Build confidence in discussing their experiences, skills, and goals This event reflects the Mosaic Center’s ongoing commitment to expand access to healthcare career pathways and support young people at the earliest stages of their journey.