Improving Access to Healthcare Careers
Our Work
At the Mosaic Center for Work, Life + Learning, we believe that work should support the most important parts of your life, health, and well-being. Through our personalized approach to integrated career and financial coaching, along with a variety of innovative programs and connections to resources, our team is dedicated to helping you find your passion and purpose through a meaningful career in healthcare.
A Center for Work
- Individualized coaching services
- Career Pathways charting
- Youth pipeline development
A Center for Life
- Resources to overcome barriers
- Community programs + co-working spaces
- Personalized financial guidance
A Center for Learning
- Skill-building and development
- Access to training and education
- Job certification programs
Our Approach
The foundation of the Mosaic Center’s work is co-active career and financial coaching, designed to help members set and achieve goals on their own terms and on their own time. Put simply, “co-active coaching” means that you are an active participant in the process alongside your coach.
Our philosophy is built upon a foundation of understanding and respect: we believe that people are naturally creative, resourceful, and whole. No matter where you have been or where you are trying to go, you are not broken and you do not need fixing.
We also believe that you can’t be defined by any one part of your unique experiences, skills, or ambitions. So by integrating our efforts to understand who you are and what you want to accomplish, our coaches are working to intentionally create links between everything that matters to you: your career, your family, your finances, your education, and more.
Coaching Services
Through our integrated approach, Mosaic Center members work with one or more of our coaches to set and achieve goals related to career advancement, financial stability, and personal fulfillment. This coaching process is entirely individualized, meaning that the frequency of coaching sessions and the duration of the coaching relationship is up to you. Our coaches can help with:
Careers + Education
- Setting goals and making action plans
- Enrolling in education or certification programs
- Creating or improving your resume
- Applying for jobs and promotions
- Preparing for interviews
Financial Stability
- Learning money-management skills
- Creating realistic budgets or financial plans
- Improving your credit score
- Building savings or paying down debt
- Finding and accessing financial resources
Connections to Resources
- Overcoming barriers to employment
- Finding and accessing public benefits
- Transportation or childcare assistance
- Short-term financial assistance programs
- Referrals to Mosaic Center partners
Career Pathways
Helping our members find their path into healthcare careers is a core part of our work. But not every healthcare professional is a doctor or nurse.
From x-ray technicians to accountants and IT professionals, the healthcare industry includes people of every background. Whatever your starting point, our team can guide you toward the necessary training and certifications as we work together to create a personalized career plan designed to get you where you want to go.
Programs + Partnerships
Outside of coaching, the Mosaic Center team is working to improve access to healthcare careers in a number of ways — from engaging local high school students to helping some of our most vital frontline healthcare workers advance their careers.
Everything we do is made possible by the support of a vast network of partner organizations, all working together with IU Health to achieve our common goals. Below is a snapshot of a few of those key partnerships—but our network is always growing. Please contact us to learn more about how your company or organization can join our network of partners.
IU HEALTH HIGH SCHOOL FELLOWSHIP PROGRAM
Developed in partnership with Indianapolis Public Schools and Crispus Attucks High School, the IU Health High School Fellowship Program is creating opportunities for young people to explore, gain exposure, and build skills for employment in a diverse range of healthcare careers. This innovative program is managed by the Mosaic Center team and is now in a pilot period at CAHS.
Program highlights:
- Fellows complete a comprehensive three-year curriculum, including academic learning, work-based learning (internships at IU Health facilities), and opportunities to earn certifications and college credit prior to graduation.
- Participants gain access to social supports and workshops focused on college readiness, professional networking, and workplace etiquette.
- Upon successful completion of the program, graduates earn guaranteed employment with IU Health, tuition assistance to pursue postsecondary education in a related field, and access to Mosaic Center coaching services and resources.
MEDICAL ASSISTANT CERTIFICATION PROGRAM
Medical Assistants support healthcare teams by completing a variety of administrative and clinical duties, ranging from collecting and recording data to preparing patients for exams and assisting with certain procedures. Since 2017, the IU Health Medical Assistant Certification program (now managed by the Mosaic Center) has worked to help qualified team members advance their careers by earning a Certified Clinical Medical Assistant (CCMA) credential, earning promotions and pay increases, and better supporting their clinical teams.
Program Highlights:
- Over 400 certifications achieved
- Highest first-attempt pass rate of any similar program in the nation
- Significant improvement in the turnover rate among IU Health Medical Assistants
- 48% reduction in the number of Medical Assistant job vacancies across the IU Health system
Learning Opportunities
In addition to our one-on-one coaching services and intensive programs, the Mosaic Center team works year-round to create and facilitate a wide variety of workshops, webinars, and other opportunities for our members and the community we serve. These events are typically free and open to the public, covering everything from resume-building and interview prep to home-buying readiness and emotional intelligence.
Returning to Work? 5 Tips for Indianapolis Parents Considering a Healthcare Career
Sep 28, 2026
Kente Bell discusses coaching with Mosaic Center community It can be overwhelming to even consider going back to work or changing jobs when your family relies on you. Kente Bell, a career coach at the Mosaic Center for Work, Life + Learning in Indianapolis, works with people who are returning to work or exploring a new job in health care. Child care, reliable transportation, and flexible work schedules are the top reasons our members consider whether a new job is a good fit. Before you apply for a role, honestly consider how many hours you can work and what support you may need. Tip 3: Establish your support system before you actually need it A work plan isn’t just for your best days. Bell encourages parents to identify people or resources in their lives that can help when schedules change. Mosaic Center coaches can help members connect with local partners that may offer support with barriers affecting work , when someone has gaps in their support network. Bell shares that Mosaic Center coaching includes helping people set realistic goals and learn about healthcare opportunities they may not know exist. Attend an Orientation Session to learn about the Mosaic Center, meet our coaches and discover pathways to your next healthcare job that is a good fit for you. Real Answers for Real-Life Parents: Discover how Mosaic Center can help connect you with child care support, transportation resources, and flexible schedules. 1-on-1 Coaching Connections: Meet career coaches who help translate your parenting skills into healthcare opportunities and build a plan tailored to your family's life.
Mosaic Center Expands Orientation Options for Indianapolis Healthcare Job Seekers
Sep 21, 2026
Prospective Mosaic Center members attend an Orientation session to learn about healthcare career pathways, coaching and job-readiness support. Starting this October, the Mosaic Center for Work, Life + Learning will offer two Orientation options each month: a morning session from 10 a.m. No matter which session they choose, Orientation is a chance to meet our team, learn what’s possible, and start building a path to a healthcare career that fits into their real lives.” Mosaic Center membership connects you with: One-on-one career coaching and planning with trained coaches familiar with a broad range of entry-level healthcare roles Healthcare career exploration and job-readiness support, no degree or certification required Direct help with resumes, online applications, and interview preparation Earn to Learn training opportunities and clinical certification pathways Financial wellness resources and coaching Community resources that can help address job success barriers, such as transportation or other practical needs Not sure where to begin?
Wallace’s Story: From uncertainty to a job, a home, and a clear path forward
Aug 17, 2026
Wallace, performing his duties in Environmental Services at IU Health Methodist Hospital Wallace's Snapshot Member: Wallace Briscoe, Environmental Services Technician The Goal: Finding steady, full-time work with room to grow and build a stable future The Roadblock: Feeling completely lost in a modern, digital job search and navigating a background with past barriers The Mosaic Backing: One-on-one computer confidence training, digital application coaching, and a personalized savings pathway to buy a home WHERE HE STARTED Working part-time for minimum wage and feeling stuck. Ready to work hard, but completely lost in a new world of online applications and digital resumes. WHERE HE IS NOW Working full-time as an Environmental Services Technician at IU Health Methodist Hospital. Before connecting with the Mosaic Center, I was working part-time and earning minimum wage. I was at the point where I was just lost in this world of technology. How did the coaching at the Mosaic Center feel different from other programs you tried? The Mosaic Center has taken me from 0.0 to where I feel like I am continuing to move forward. Find the Mosaic Center, or find someplace like it.